Verbal judo the gentle art of persuasion pdf


“VERBAL JUDO: THE GENTLE ART OF PERSUASION”. WRITTEN BY DR. enforcement professionals the art of verbally redirecting negative behavior. VERBAL JUDO. The Gentle Art of Persuasion. George J. Thompson, Ph.D. Jerry B. Jenkins. Presented by Mark Dreibelbis, Assistant Commissioner, NCHSAA. This books (Verbal Judo: Gentle Art of Persuasion [PDF]) Made by George Thompson About Books none To Download Please Click.

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Verbal Judo The Gentle Art Of Persuasion Pdf

verbal judo second edition the gentle art of persuasion is available in our book collection an Verbal Judo: Summary & Review in PDF - The Power Moves. Editorial Reviews. From the Back Cover. "When you react, the event controls you. When you respond, you're in control." Verbal Judo is the classic guide to the. Download Verbal Judo free pdf, Download Verbal Judo Pdf, Read Online Verbal Judo verbal judo: the gentle art of persuasion. verbal judo, or tactical.

Please type in your email address in order to receive an email with instructions on how to reset your password. When you react, the event controls you. When you respond, you're in control. Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy the most powerful word in the English language , avoid the most common conversational disasters, and use proven strategies to successfully express your point of view-and take the lead in most disputes. This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of human interaction: People feel the need to be respected People would rather be asked than be told People have a desire to know why People prefer to have options over threats People want to have a second chance Stop being frustrated and misunderstood. Stop finding yourself on the losing end of an argument. With Verbal Judo you'll be able to have your say-and say what you mean. We often deal with very disgruntled people in a very high stress environment. This book has taught me how to maintain my professionalism and not become defensive.

Perhaps 10 out of over pages actually covers any real skills or techniques. The rest is bravado, some honest self refl After reading some reviews I really wanted to love this book. The rest is bravado, some honest self reflection that doesn't seem like intentional teaching moments, and attempts to persuade the authors main market, police officers.

The stories about the hostage taker and the man who almost took his own life in a bath tub were horrifying. It was not horrifying because of the way he laid out the narrative. I was scared that he may have been so callous and misguided to speak to people in crisis the way he did. The idea of utilizing empathy as a springboard in crisis is sound.

The problem is that this author doesn't explain or seem to understand what the concepts mean other than as buzzwords.

This could have been a memoir about a man's search for personal transformation and change, but that is as far is it goes. Thompson has worked as an English teacher, a police officer and a consultant. Communication is a major key in his life. As a cop he had to figure out how to get people to comply with lawful directions without resorting to physically making them follow instructions.

For example, "I stopped you for speeding sir. Please give me your driver's license, vehicle registration and proof of insurance. This book discusses things not to say, dead end arguments, talking yourself into a cor Dr. He even says, "you'll find I'm big on acronyms. I hate acronyms because they're counter-productive. They are meant to help you remember, but when everything is an acronym, you no longer can tell what the acronym is supposed to stand for. Here's an example, from the Navy: Anyway, who ever legitimately enjoys when some guru gives you a new acronym or rule to memorize?

Here are some of Mr. Thompson's rules and acronyms: All of this is made even worse by the unnecessarily verbose writing. That short bullet-point list I made up there would probably have been more useful than the actual book.

The actual substance is minimal, filled with boasts, explanations and stories. This book desperately needs an editor with a copy of "Strunk and White: Elements of Style" right next to the keyboard. Basically, "verbal judo" boils down to good use of interpersonal communication, things like empathy and paraphrasing so both parties understand each other. I think the popularity of this book boils down to this: Jun 16, Lizz Minski rated it it was ok Shelves: Okay - the practices are sound.

The delivery leaves much to be desired. Kind of a repetitive book, but definitely helpful in laying out strategies for dealing with difficult people -- I wish I'd read it earlier; it's already been useful in dealing with difficult library patrons.

Aug 28, Kim rated it really liked it. The late George J. Thompson died trained in judo and aikido before becoming a police officer in his early 30s. In that career he noticed that some of the police he worked with seemed to have a natural talent for defusing conflicts and calming people under stress.

It was something that didn't come naturally to him, so he began to analyze what those good communicators were doing and started seeing a similarity to between their verbal styles and Judo "the gentle way" and Aikido "unifying The late George J.

It was something that didn't come naturally to him, so he began to analyze what those good communicators were doing and started seeing a similarity to between their verbal styles and Judo "the gentle way" and Aikido "unifying spirit way". From that he developed five universal truths: All people want to be treated with dignity and respect. All people want to be asked rather than being told to do something.

All people want to know why they are being asked to do something. All people want to be given options rather than threats. All people want a second chance when they make a mistake. Thompson took his verbal judo classes around the country to various police forces for training. He notes that he was scheduled to train police in Los Angeles the week after the Rodney King beating, and wonders whether that situation would have been handled differently.

In this book Thompson expands on the ideas for other areas of people's lives. He has chapters on parenting, managing, marriage, and other areas in which you need to make your feelings known, have priorities, and want to communicate with others without escalating conflict. This isn't manipulation. Rather it involves empathy. It's trying to understand what others are trying to communicate, making sure you understand, and then speaking back to those people in a way that honors their needs.

Thompson uses interactions with his own son and wife. He also offers plenty of examples of using it in life-or-death situation while he was a policeman to show that if the techniques will work there that they can work in areas where there's less at stake. It's written in a conversational style, with real world examples and tips for controlling your own emotions when you feel verbally attacked.

With or without the book, the "five universal truths" should be on every office wall, teacher's desk, and home refrigerator as a regular reminder. Oct 12, Miroku Nemeth rated it really liked it. Another recommendation from a fellow scholar of violence and, more importantly, avoiding violence. Feb 01, Richard Haley rated it liked it.


Yadda yadda yaddah Jan 22, Jack Hansen rated it it was amazing Shelves: A great book that teaches how to persuade others to comply with a desirable behavior that diffuses crises. Thinking before one speaks and using restraint to control emotional reactions is also essential. The author, George J. Thompson, uses his personal experiences working in law enforcement to perfect his rationale to be a successful interventionist.

The book is full of scenarios which, he admits, he cannot always recall, at the spur of the moment, the proper techniques necessary to handle ever A great book that teaches how to persuade others to comply with a desirable behavior that diffuses crises.

The book is full of scenarios which, he admits, he cannot always recall, at the spur of the moment, the proper techniques necessary to handle every situation. Thompson recommends the book be a reference source, once read, that requires review from time to time. Aug 09, Brandon Barnes rated it liked it Shelves: Well, this was an experience. I grabbed this book off the Audible sale a few days ago. Right off the bat, I want to say that there were some excellent suggestions and tips.

I'm glad I read this book. This dude is basically an 80s movie cop that frequently quotes the Samurai 'masters' while being an expert in communications in the fields of law enforcement, teaching, parenting, sales, and a host of other things.

Also, he saved several people life with his words. You can look it Well, this was an experience. You can look it up Wait, don't do that! Like I said, some good stuff, but there is a lot of BS and repetition and redundancy and saying the same thing.

Since the author is drawing from his work experience in the police force, the emphasis is on defusing a situation. This may not apply to most people in their daily interactions with people. There are some good suggestions on statements not to say you wouldn't understand, because those are the rules, it's none of your business, what do you want me to do about it, calm down, I'm not going to say this again, I'm doing this for your own good, and why don't you be reasonable.

These statements put the listener off and never make the situation better. The author gives alternatives to all these statements let me try to explain this, the reason for this decision is Essentially, regardless of how the other person is behaving, treat the person with dignity and respect.

The goal is to move the conversation in a positive direction, not escalate it to anger and violence. It's more important to be effective than to be right in a conversation. Nov 08, Veselin Nikolov rated it it was amazing.

No matter how many books I read on the subject they never cease to amaze me.

People are complicated, you and I are complicated too. Our instincts are primitive and we should not resort to them when crafting our responses. The book is short but dense. Took me awhile, I had to take breaks after each chapter. Jun 15, Pam rated it it was amazing. I loved this book. There is nothing new; it is full of common sense, but it is written in a way that made me continuously reflect on my common responses as a middle school teacher, a family member, a human.

It helped me make new goals, gave me concrete skills to implement, and will definitely be reread enough times that responses become natural, professional, and empathetic.

Apr 14, Jeshua Newman rated it it was amazing. This is a quick read - relatively easy to grasp, uses a lot of acronyms, details concrete concepts, and overall communicates the message with anecdotes instead of complicated data.

These are all very practical concepts you can start applying right now! I recommend this book to anyone who works with people, especially to people who carry a gun to work. Jun 16, Michelle Polk rated it really liked it. Excellent book on thinking before you speak! Feb 21, Virgilio Machado rated it it was amazing. Difficult to put into practice without some persistence and re-reading. A few good quotes.

Thompson and Jerry B. Jenkins is an outstanding little book that everyone should read. Why do I say everyone? Because everyone communicates with others, and this book will help you become a more effective communicator. It really is that good. The advice is simple, but profound and will enable the person who puts it to practice to listen better and be heard, learn what not to say, engage people through empathy, stop verbal attacks in their tracks, and much more.

In fact, there is more practical advice in this one book than in some of my communication classes in college that I paid much more for. The book is pages long, and is divided into 27 short chapters. Its size is due to the fact that Thompson does not spend any time theorizing or describing complicated communication models, but rather provides simple direct methods for communicating with people, with concrete examples that can be adapted and used by anyone.

The lessons in this book have been honed on the streets by police officers, which Thompson is one, as they deal with some of the most unruly public. Thompson believes if the officers involved with the Rodney King incident had taken his course before that unfortunate event, things would have gone much differently.

In a nutshell, Thompson teaches you to treat people with dignity and respect. He teaches how to develop and maintain relationships rather than break them down and destroy them. The book shows you how to communicate with other effectively. This not only helps reduce conflict, but allows you to be influential with others, gain more from people, have better relationships, and generally be happier with all of your interactions with others.

I read this book a long time ago, and just recently read it again for a refresher. I do, however, try to use these techniques and strategies in my dealings with people, and this book has influenced my mediation style as well as the teaching and training I do on mediation and effective communication. This book will help you, regardless your occupation, sex, age, or whatever. If you communicate with others, read this book to do it better.

Alain Burrese, Apr. Oct 01, Nathaniel rated it liked it Shelves: This book was an interesting blend of self-help and informal research. George Thompson is an interesting guy. He was a high school English teacher, than a college professor, and then a beat cop. Obviously, going from English professor to cop is not your typical career move, and the entire book has that kind of unexpected juxtaposition of for example jumping back and forth between Greek philosophy and responding to domestic abuse calls.

The main idea of the book was empathy: There were other interesting ideas, too, like "tactical civility", which basically means using civility as a means to accomplish what you need without letting your ego get in the way. Putting your own ego in check was another big theme of the book.

Another one was: React to what they mean. If you begin to grasp this point, you can become a more effective communicator. I'm not sure how much help this book is really going to be to me because I already think that empathy is hugely important in communicating, but I definitely appreciated the attempt to pull together common themes from different realms--like dealing with crack addicts on the street to dealing with stubborn teenage children in your home maybe not so different after all?

[PDF] Verbal Judo: The Gentle Art of Persuasion, Updated Edition [Full Ebook]

Thompson writes his book for simple minded me audiences. Great quick read that provides a few unique methods when dealing with different personality types.

I would call this book much more practical than many in the same field. He focuses on actual techniques and provides useful examples to bring home the point. Currently reading Instant Rapport by Michael Brooks, which provides a more scientific and psychological approach to gaining rapport. Jun 15, Elizabeth rated it really liked it. I enjoyed Verbal Judo. Although, I think many people want it to be a guide to the most effective communication I see it as an emergency checklist.

It gives excellent ways to recover a situation that is moving in the direction of, or has already gone, bad. It provides tools to help when the moment is already there and you may not have had time to think. It's an emergency mitigation plan for your tongue. What I can also appreciate is that there are solid principles of communication and persuasion t I enjoyed Verbal Judo.

If you are aren't in the market for communication battle drills, this book may not be for you. However, if you are looking to build mental muscle memory to smooth out sticky communication situations I'd definitely recommend it. Dec 27, Jon Mellberg rated it it was amazing. Delicious insight into communication techniques. Chocked full of colorful anecdotes, this book is an easy 6hrs on Audible and thoroughly enjoyable read.

It, like "How to Win Friends and Influence People", taps the Golden Rule and teases it out, giving plenty of great examples along the way. I listened to the audio version of this book. Note to self and you , don't listen to self help books on audible, because I will want to highlight the book and write in the margins.

So, I bought a paperback copy to reread.

The start of the book is slow, lots of great stories about why you need to change your verbal ways. Later, the book gets into practicalities and ideas to try. This is a great book to help me with my students, and I will try to get a professional development session for the sta I listened to the audio version of this book. This is a great book to help me with my students, and I will try to get a professional development session for the staff at my school centered on this material.

It might also help me with family and friends. May 18, Hitessh Panchal rated it liked it. Some good tips on Respoding and not reacting. Else most of the things he said are taught by our parents, Only which, we forget with time. May 23, Tim Johnson rated it liked it. The angry man defeats himself in battle, as well as in life. I took my time going through this one, went through it twice in fact.

In-person communication has become somewhat of a lost art in the age of social media. People treat it too glibly or flippantly. Instead of active listening they merely think of what they will say next when it is their turn to speak. I am as guilty as anyone, hence the driving need to boil the information in this book down to its essentials.

We can't cover everything a The angry man defeats himself in battle, as well as in life. We can't cover everything and I think the book could stand some reorganization based on handling encounters in different venues or capacities.

Better organization would have earned it a fourth star. There are some elements that pertain to all scenarios though.

The Universal Truths of Human Interaction: Either way I think this elongated version of the golden rule serves as a pretty intuitive rough guide to persuasion. For specific conversations there are several basic principles that apply to all of them.

These include: Often there is more than one goal because you will have one just as every member of your audience will. You must account for both sides. In most cases your ultimate goal will be to persuade the person to do something by emphasizing how it is in their best interest. Each person in that audience is being acted upon by a variety of forces and influences. You have to know what those are.

The importance of the other person's viewpoint can never be discounted, even if they are dead wrong. So much of communication is nonverbal, you need to keep your appearance, expression, and tone of voice in mind at all times.

Verbal Judo: The Gentle Art of Persuasion

Don't allow insults to get to you. If you lose your cool, you lose your credibility.

You might win the battle but it will cost you the war. You will get nowhere. Try to consider things from their point of view and emphasize points of mutual benefit. It is not the same as agreeing with them. There are simple phrases you can use that will establish this such as "I understand how you could see it that way" or "I can appreciate that.

I placed this 6th on the list but Thompson says that if you take nothing else from the book always remember to practice empathy. If you want someone to listen to you, you are going to have to listen to them. And when the floor is yours, instead of launching into your side of things, what you should is paraphrase what the other person said. Don't pretend to know things you don't.

Verbal Judo: The Gentle Art of Persuasion by George J. Thompson

Know your ground and constraints. Promise only what you can deliver. When gathering information stick to general open-ended questions or opinion seeking questions to get the most compliance. I know that is a lot of information for a review but I think you could fit most of the main ideas on an index card. Trust me, there is a lot more in the book but I think training yourself on these principles alone would give you a good head start.

Nov 17, Brian Kramp rated it really liked it Shelves: This book is written by a police offers who trains officers in dealing with difficult people. He was scheduled to train the LA police department the week after the Rodney King beating. He suggests, and I believe, that his training could have prevented that disaster.

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